Terms and Conditions
BY ENGAGING WITH OUR CONSULTATION SERVICES, YOU ACKNOWLEDGE AND AGREE TO THE FOLLOWING TERMS. IF YOU DISAGREE WITH ANY OF THESE TERMS, PLEASE REFRAIN FROM ACCESSING OR UTILIZING OUR CONSULTATION SERVICES.
IT IS IMPORTANT TO NOTE THAT THIS AGREEMENT ENCOMPASSES PROVISIONS GOVERNING THE RESOLUTION OF DISPUTES BETWEEN YOU AND J&J CONSULTATIONS. NOTABLY, IT INCLUDES AN AGREEMENT TO ENGAGE IN ARBITRATION, MANDATING THAT, WITH LIMITED EXCEPTIONS, ALL DISPUTES BETWEEN YOU AND US SHALL BE SETTLED THROUGH BINDING AND FINAL ARBITRATION. FURTHER, THIS AGREEMENT INCORPORATES A CLASS ACTION AND JURY TRIAL WAIVER. WE ENCOURAGE YOU TO THOROUGHLY REVIEW THIS AGREEMENT.
UNLESS YOU EXERCISE YOUR OPTION TO OPT OUT OF THE ARBITRATION AGREEMENT WITHIN 30 DAYS: (1) YOU WILL BE CONFINED TO PURSUING DISPUTES OR CLAIMS AND SEEKING REMEDIES AGAINST US ON AN INDIVIDUAL BASIS, AND FORGO YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU VOLUNTARILY FORFEIT YOUR RIGHT TO RESOLVE DISPUTES OR CLAIMS AND SEEK REMEDIES IN A COURT OF LAW AND TO HAVE A JURY TRIAL.
J&J Consultations Comprehensive Terms and Conditions
1. Services Description:
1.1 J&J Consultations, herein referred to as "the Company," is a veteran-owned and operated consultancy enterprise based in Cleveland, Ohio. Our primary operational focus revolves around delivering specialized guidance and information services to military veterans, aimed at optimizing the utilization of their entitled benefits.
1.2 Our consultative repertoire encompasses a myriad of topics including, but not limited to, the intricacies of the Defense Finance and Accounting Service (DFAS), Tricare, the Foreign Medical Program, Veterans' Group Life Insurance (VSGLI), unemployment benefits, Social Security Disability Insurance (SSDI), Veterans Service Organization (VSO) locations, enrollment in the Veterans Health Administration (VHA), Federal and State Benefits, Thrift Savings Plan management, educational benefits, claims development (fully developed claims), death benefits, Servicemembers' Group Life Insurance/Traumatic Injury Protection (SGLI/TSGLI), spousal and family benefits, scholarship/Federal Application for Student Aid (FAFSA) navigation, retirement benefits, VA Loan consultation, and the intricate art of crafting impactful resumes.
2. Payment Terms:
2.1 The client, hereinafter referred to as "the Party," is obligated to remit all requisite payments in full and in advance of the provision of any consultancy services by the Company.
2.2 Strictly adhering to a non-refund policy, the Company shall not entertain any requests for reimbursement following the initiation of payment.
3. Cancellation and Refund Policy:
3.1 In the event of a cancellation initiated by the Party, a nominal cancellation fee shall be assessed, the quantum of which shall be commensurate with the administrative costs incurred by the Company.
3.2 No restitution in monetary terms, either partial or full, shall be entertained, and any payments made by the Party shall be deemed non-refundable.
4. Confidentiality:
4.1 The Company acknowledges the paramount importance of client confidentiality and pledges to uphold the sanctity of all information shared during the consultancy sessions.
4.2 The principle of client-consultant confidentiality is sacrosanct, obliging both Parties to maintain absolute discretion concerning the shared information.
4.3 Any breach of confidentiality, whether by inadvertent disclosure or malicious intent, may incur legal repercussions, including but not limited to, injunctive relief and monetary damages.
5. Liability Limitations:
5.1 The Company operates within the ambit of consultancy services and shall not be held accountable for the outcomes, results, or non-attainment of the Party's anticipated objectives in any benefits-related matters, inclusive of but not limited to, cases, claims, or other similar endeavors.
5.2 While the Company endeavors to offer professional guidance and support, it expressly disclaims any explicit or implicit warranties or guarantees pertaining to specific outcomes.
6. Termination Clause:
6.1 The termination of this agreement may be invoked by either Party, provided that adequate notice is duly furnished.
6.2 The exercise of termination rights by the Party does not ipso facto entitle them to the reimbursement of any payments made.
7. Governing Law:
7.1 This contractual agreement is construed and governed by the laws of the state of Ohio, within the jurisdiction of which the Company operates.
8. Dispute Resolution:
8.1 In the event of disputes arising from this agreement, the Parties shall submit to binding arbitration as per the laws of the state of Ohio.
8.2 All costs associated with the engagement of an arbitrator shall be borne by the Party initiating the arbitration process.
9. Modification of Terms:
9.1 Amendments or modifications to these terms and conditions shall only be deemed valid when executed in writing and duly assented to by both Parties.
10. Client Responsibilities:
10.1 The Party is obligated to provide accurate and comprehensive information during consultations and is expected to actively cooperate in the consultancy process.
11. Compliance with Laws:
11.1 The Company affirms its commitment to compliance with all applicable federal, state, and local laws and regulations pertaining to its operation.
12. Notices:
12.1 Official notifications or correspondences pertaining to this agreement shall be transacted through electronic mail.
13. Independent Contractor Status:
13.1 The Party acknowledges the independent contractor status of the Company, and this agreement shall not be construed as a master-servant relationship.
14. Data Protection and Privacy:
14.1 The Company upholds strict adherence to data protection laws and assures the safeguarding of client data against unauthorized access, alteration, disclosure, or destruction.